One contact.
Your whole IT picture.
Computers, connections, protection and hosting. Pick the services your business needs, with the coverage and cost defined up front.
Know your devices.
Support your people.
Start with device visibility, then choose the amount of ongoing support your business needs.
Two straightforward workstation plans.
- Basic Monitoring — $49/workstation/month. Device health monitoring, routine OS patch-status monitoring, antivirus status checks and issue notifications.
- Full Managed IT — $119/workstation/month. Everything in Basic plus 30 minutes of remote help-desk labor per covered workstation, pooled across your covered workstations each month.
- Defined coverage. Covered devices, maintenance windows, selected services and support expectations are documented in your service order.
Basic has a $250/month account minimum; Full Managed has a $500/month minimum. Corrective work under Basic and excess or noncovered labor under Full Managed are $115/hour.
A better connection
starts with the network.
Bring structure to the firewalls, switches, VPNs and wireless access points your team relies on.
Networking services, scoped around your site.
- Firewall and security-gateway administration, including approved VPN configuration.
- Managed switch and wireless access-point monitoring and routine administration.
- Network troubleshooting, configuration changes and upgrade projects by approved scope.
Monthly management: $75/firewall, $30/managed switch and $20/wireless access point. Hardware, physical repair and major projects are additional.
Protection with
a defined plan.
Understand which security and recovery tasks are covered, who handles them, and what your business needs.
Choose the services that fit your environment.
- Endpoint protection or EDR monitoring with an agreed product and triage scope.
- Identity and multi-factor authentication administration for supported systems.
- Backup and recovery planning with agreed systems, storage, retention and testing responsibilities.
- Incident or recovery work scoped and approved according to your service agreement.
Security tools, backup storage and recovery services are separately quoted. Antivirus health checks in Basic are not a security-software license or 24/7 monitoring service.
Keep the systems
behind you in view.
Support for the physical servers, virtual machines and storage that keep business applications running.
Management for the systems you actually use.
- Windows and Linux physical-server monitoring and routine administration.
- Guest operating-system monitoring and administration for virtual servers.
- NAS and storage-appliance monitoring and ordinary administration.
- Approved server upgrades, migrations and specialized application work.
Monthly rates: $195/physical server, $95/VM and $45/NAS. Standard server onboarding is $150/server. Hypervisor projects, backup and recovery are separately scoped.
Give your business
a place online.
Hosting and administration for your website, professional email, domains and virtual infrastructure.
Bring the moving pieces together.
- Business website hosting, with an optional CMS/plugin maintenance service.
- Business email hosting with agreed mailbox limits and migration scope.
- DNS zone administration and domain registration or renewal management.
- Managed VPS hosting sized to your CPU, memory, storage, traffic and management needs.
Website hosting is $75/site/month. Email is $15/mailbox/month with a $50/month email minimum. Managed VPS starts at $95/month. Development, migrations, licenses and backups are extra unless selected.
Let’s get it
working again.
A clear option for troubleshooting, one-time projects and work outside a managed plan.
Practical help, with approved scope.
- Remote troubleshooting and configuration for supported systems.
- Scheduled on-site diagnostics and hands-on IT service.
- Approved upgrade, migration and technology projects.
- Microsoft 365 user and tenant administration, with licenses priced separately.
Labor is $115/hour. Remote requests have a 15-minute minimum; on-site visits have a one-hour minimum. Travel is $1.25 per actual round-trip business mile, including fuel.
Let’s get your technology working.
Tell our support team what’s slowing you down. We’ll work out the next step.