SERVING SOUTHWEST IOWA & NEBRASKA
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Ervin Telecom / Pricing

Clear rates.
A plan that fits.

Know what’s included, what’s extra, and how your bill is calculated. Start with a workstation plan or request hourly help.

Keep an eye on the essentials

Basic Monitoring

$49

per covered workstation / month

$250 monthly account minimum
  • Device health and RMM monitoring
  • Workstation OS patch-status monitoring
  • Antivirus health and status checks
  • Alerts and issue notification
  • Corrective work and support at $115/hour
Choose Basic
Help when you need it

Hourly & On-Site

$115 / hour

$28.75 per 15-minute increment

Approved work, clearly priced
  • Remote support: 15-minute minimum
  • On-site: one-hour minimum, then 15-minute increments
  • Travel: $1.25 per round-trip mile
  • Fuel included; no routine fuel surcharge
  • Projects quoted to your scope
Request service

Managed account minimums apply to the combined workstation and selected equipment-management total. Full Managed support time expires each month; no rollover. On-site labor, travel, projects, hardware, vendor licenses, backup storage, security add-ons and taxes are additional unless expressly included in your signed service order. Standard support is Monday–Friday, 8 a.m.–5 p.m. Central, excluding holidays.

Build your starting point

What would your plan cost?

Choose your workstation plan and the equipment you’d like managed. This estimate includes the applicable managed-services account minimum.

Optional managed equipment & administration

Hardware purchases and software licenses are additional.

Estimated monthly management
$1,190

per month, before tax and separately quoted services

Workstation plan
$1,190
Equipment / administration
$0
Account minimum adjustment
$0
Included remote support
5 hours / month
One-time standard onboarding
$500
Discuss this estimate

Estimate only, not a service order. Hosting, backup, security add-ons, nonstandard setup, on-site labor and travel are additional. Final coverage and pricing are confirmed in writing.

Beyond the workstation

Equipment & administration.

Add only the assets you want managed. These fees contribute to your managed-services account minimum.

ServiceRateWhat to know
Physical Windows/Linux server$195 / server / monthPhysical host monitoring and routine administration; specialized hypervisor or application work separately scoped.
Virtual server / VM$95 / VM / monthGuest OS monitoring and routine administration.
Firewall / security gateway$75 / device / monthApproved firewall / VPN monitoring and routine administration.
Managed network switch$30 / device / monthSupported managed switch; physical repair excluded.
Wireless access point$20 / AP / monthSupported managed wireless access point.
NAS / storage appliance$45 / device / monthMonitoring and ordinary administration; backups sold separately.
Microsoft 365 administration$10 / user / monthRoutine user and tenant administration; Microsoft licenses additional.

Standard onboarding: $50/workstation and $150/physical or virtual server. Nonstandard cleanup, migrations and remediation are quoted separately.

Your business online

Hosting, email & domains.

Individually selected services with the capacity, platform and scope defined in your order.

ServiceRateWhat to know
Business website hosting$75 / site / monthStandard hosting; migration and feature changes additional.
CMS/plugin maintenance$35 / site / monthOptional add-on for an agreed platform and update schedule.
Business email hosting$15 / mailbox / month$50/month email minimum. Mailbox quotas and migrations separately scoped.
DNS zone management$10 / domain / monthRoutine DNS administration; specialized zones separately quoted.
Managed VPS / virtual serverFrom $95 / monthBased on CPU, RAM, storage, traffic and management requirements.
Domain registration / renewalRegistrar cost + approved feeYou remain the domain registrant. Fees are disclosed in your order.

Hosting prices are separate from managed workstation plans. Backup storage, third-party licenses, migrations, bulk email and custom development are not included unless specified. All listed prices are in U.S. dollars; applicable taxes are additional.

The details, clearly

Good questions.
Straight answers.

Still have a question? Ask our support team →

Does Full Managed IT include unlimited support?

No. It includes 30 minutes of remote help-desk labor per covered workstation per month, pooled across that customer’s covered workstations. Ten workstations provide five pooled hours. Unused time expires at month-end. Excess or noncovered labor is $115/hour in 15-minute increments.

How do the account minimums work?

Basic has a $250/month minimum; Full Managed has a $500/month minimum. The minimum applies to the combined Schedule B total, including selected workstation, server, network and administration fees. Hosting is priced separately.

What are your support hours?

Standard support is Monday–Friday, 8 a.m.–5 p.m. Central, excluding holidays. After-hours, weekend and holiday service must be separately quoted and approved, subject to availability. Standard plans do not include 24/7 support or a 24/7 security operations center.

How are on-site visits and travel billed?

On-site labor is $115/hour with a one-hour minimum per visit, followed by 15-minute increments. Travel is $1.25 per actual round-trip business mile. Normal fuel costs are included, with no routine fuel surcharge. Ordinary dispatch travel time is not billed separately when mileage is charged; any exception requires written approval.

Are there onboarding charges?

Standard onboarding is $50 per workstation and $150 per physical or virtual server. Cleanup, migrations and nonstandard remediation require a separate approved quote.

Are hardware, backups and security licenses included?

They are additional unless expressly itemized in your signed service order. Monitoring a device or antivirus status does not include replacement hardware, security licensing, backup storage or recovery projects.

Do I need a long-term contract?

The standard agreement is month-to-month unless a signed service order specifies a fixed term. The service order identifies the covered devices, selected services, support commitments and applicable cancellation terms.

When are invoices due?

Standard terms are Net 15 calendar days. Managed and hosting fees are billed monthly in advance; hourly labor and approved project expenses are generally billed in arrears. Your signed service order controls your account’s terms.

Ready for a clearer IT plan?

Bring your device count and your questions. We’ll take it from there.