Basic Monitoring
$49
per covered workstation / month
- Device health and RMM monitoring
- Workstation OS patch-status monitoring
- Antivirus health and status checks
- Alerts and issue notification
- Corrective work and support at $115/hour
Know what’s included, what’s extra, and how your bill is calculated. Start with a workstation plan or request hourly help.
$49
per covered workstation / month
$119
per covered workstation / month
$115 / hour
$28.75 per 15-minute increment
Managed account minimums apply to the combined workstation and selected equipment-management total. Full Managed support time expires each month; no rollover. On-site labor, travel, projects, hardware, vendor licenses, backup storage, security add-ons and taxes are additional unless expressly included in your signed service order. Standard support is Monday–Friday, 8 a.m.–5 p.m. Central, excluding holidays.
Choose your workstation plan and the equipment you’d like managed. This estimate includes the applicable managed-services account minimum.
Enter whole numbers from 0 to 500, with at least one covered workstation. The estimate below shows your last valid selection.
per month, before tax and separately quoted services
Estimate only, not a service order. Hosting, backup, security add-ons, nonstandard setup, on-site labor and travel are additional. Final coverage and pricing are confirmed in writing.
Add only the assets you want managed. These fees contribute to your managed-services account minimum.
| Service | Rate | What to know |
|---|---|---|
| Physical Windows/Linux server | $195 / server / month | Physical host monitoring and routine administration; specialized hypervisor or application work separately scoped. |
| Virtual server / VM | $95 / VM / month | Guest OS monitoring and routine administration. |
| Firewall / security gateway | $75 / device / month | Approved firewall / VPN monitoring and routine administration. |
| Managed network switch | $30 / device / month | Supported managed switch; physical repair excluded. |
| Wireless access point | $20 / AP / month | Supported managed wireless access point. |
| NAS / storage appliance | $45 / device / month | Monitoring and ordinary administration; backups sold separately. |
| Microsoft 365 administration | $10 / user / month | Routine user and tenant administration; Microsoft licenses additional. |
Standard onboarding: $50/workstation and $150/physical or virtual server. Nonstandard cleanup, migrations and remediation are quoted separately.
Individually selected services with the capacity, platform and scope defined in your order.
| Service | Rate | What to know |
|---|---|---|
| Business website hosting | $75 / site / month | Standard hosting; migration and feature changes additional. |
| CMS/plugin maintenance | $35 / site / month | Optional add-on for an agreed platform and update schedule. |
| Business email hosting | $15 / mailbox / month | $50/month email minimum. Mailbox quotas and migrations separately scoped. |
| DNS zone management | $10 / domain / month | Routine DNS administration; specialized zones separately quoted. |
| Managed VPS / virtual server | From $95 / month | Based on CPU, RAM, storage, traffic and management requirements. |
| Domain registration / renewal | Registrar cost + approved fee | You remain the domain registrant. Fees are disclosed in your order. |
Hosting prices are separate from managed workstation plans. Backup storage, third-party licenses, migrations, bulk email and custom development are not included unless specified. All listed prices are in U.S. dollars; applicable taxes are additional.
No. It includes 30 minutes of remote help-desk labor per covered workstation per month, pooled across that customer’s covered workstations. Ten workstations provide five pooled hours. Unused time expires at month-end. Excess or noncovered labor is $115/hour in 15-minute increments.
Basic has a $250/month minimum; Full Managed has a $500/month minimum. The minimum applies to the combined Schedule B total, including selected workstation, server, network and administration fees. Hosting is priced separately.
Standard support is Monday–Friday, 8 a.m.–5 p.m. Central, excluding holidays. After-hours, weekend and holiday service must be separately quoted and approved, subject to availability. Standard plans do not include 24/7 support or a 24/7 security operations center.
On-site labor is $115/hour with a one-hour minimum per visit, followed by 15-minute increments. Travel is $1.25 per actual round-trip business mile. Normal fuel costs are included, with no routine fuel surcharge. Ordinary dispatch travel time is not billed separately when mileage is charged; any exception requires written approval.
Standard onboarding is $50 per workstation and $150 per physical or virtual server. Cleanup, migrations and nonstandard remediation require a separate approved quote.
They are additional unless expressly itemized in your signed service order. Monitoring a device or antivirus status does not include replacement hardware, security licensing, backup storage or recovery projects.
The standard agreement is month-to-month unless a signed service order specifies a fixed term. The service order identifies the covered devices, selected services, support commitments and applicable cancellation terms.
Standard terms are Net 15 calendar days. Managed and hosting fees are billed monthly in advance; hourly labor and approved project expenses are generally billed in arrears. Your signed service order controls your account’s terms.
Bring your device count and your questions. We’ll take it from there.